We use international standards comparable to the clothing standard sizes of the United States of America (US), United Kingdom (UK) and Europe (EU).
You can check the actual size of the clothes on product descriptions page before making a purchase.
TAKTAI cloth is made from 100% natural fibre and easy to clean like other natural fabrics.
Prefer hand wash and hand wash mode for washing machine. Don't forget to use a washing bag.
Do not dry your knitwear or spandex-cardigan and tees, in cloth dryer. It can shrink your garments.
No bleaching. It causes colour fading and environmental pollution.
Turn inside out when hanging the cloths to keep the colour fresh as new.
Dry your cloth in the shade with a breeze.
Use water instead of ironing spray to prevent your cloth from shiny iron marks.
Iron your cloth with medium or high temperature. Check the right heat by ironing the trim inside.
Domestic shipping (Thailand), registered mail via service providers-Kerry, Alphafast and Thailand Post, depending on the delivery area. International shipping, registered mail via DHL Express, the costs depend on the delivery area.
You can exchange and return the products within 7 days after the product received in the following conditions.
- Products must not be in damage from the consigner as miss wearing, or to be delivered to a place that cannot handle product safety.
- Tags must be in good condition-no cut tore or damage.
- Products must be un-wear or washed.
- Please keep the receipt to verify your order.
- The customers will be responsible for return shipping costs.
We take care of our products throughout the lifespan. You can get a service at TAKTAI store or delivery by post (the customer is responsible for delivery costs). We may charge additional service fees for some cases. Please contact our staff for further information.
We refund through the following methods:
- Credit card, we refund by crediting back to the customers. You will receive an e-mail within 7-21 days.
- Debit cards, we refund by transferring back to your account within 3 working days.
- Paypal, we refund through your Paypal account within 3 working days.
- Bank transfer, we refund by transferring back to your account within 3 working days.
- Cash (at TAKTAI store), we refund by cash on the day of purchasing only. For another day, we refund by bank transfer only. Please keep your receipt for a cash refund.
- The customers are responsible for the costs of return delivery. Once we have received the product, we will proceed with the refund according to the operations above.
Get a Free TAKTAI Family card after purchasing our products in one bill of 10,000 Baht or more. Receive a 10% off discount on the next time and other special privileges for various occasions with TAKTAI life membership.