Bring your purchased products with the receipt to exchange at the ‘TAKTAI Flagship Store’ within 7 days of purchasing. No exchange after the warranty period.
The warranty period will end for tag removing, washing, and stain from wearing.
You can receive repair service at TAKTAI Flagship Store and pick up in 1-2 weeks or choose to ship to your address.
Our products crafted from natural fibers which are needed clothing cares as other natural fabric types. You can do this by following these instructions. Put the products in a washing bag for laundry. Use hand-wash mode on the Washing machine or low-speed on the spin dryer. However, Hand Washing is preferred to the laundry to preserve the fabric quality and extend the usability. To prevent the color fade, no bleacher and must hang up to dry in shade and airflow area.